Shipping Policy
Thank you for shopping with ThirstTrap. Below are the details of our shipping process, timelines, and conditions.
1. Order Processing
All orders are processed within 1 to 2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timelines
Standard Delivery: 4–7 business days (depending on your location in India).
Metro Cities: Typically 3–5 business days.
Tier 2 & Tier 3 Cities: May take up to 7–10 business days.
Remote or hard-to-reach areas may require additional time.
3. Shipping Partners
We work with trusted courier partners such as Delhivery, Bluedart, DTDC, and India Post to ensure safe and timely delivery. Once your order is shipped, you will receive a tracking ID via email, SMS, or WhatsApp to monitor your shipment.
4. Shipping Charges
Free shipping on all prepaid orders above ₹499.
A nominal shipping fee of ₹50 may apply on Cash-on-Delivery (COD) orders or orders below ₹499.
5. Cash on Delivery (COD)
COD is available across most pin codes in India. In some remote locations, COD may not be supported. Customers will be notified during checkout if COD is unavailable for their area.
6. Delays
While we strive to deliver within the estimated timeframe, unforeseen circumstances such as weather conditions, strikes, or courier network issues may cause delays. ThirstTrap will not be held liable for such delays, but our team will assist you in tracking and resolving the issue promptly.
7. Damaged Packages
If your package arrives visibly damaged, please take clear photos and contact us within 48 hours of delivery at ciphertechindia@gmail.com. Once verified, we will arrange a replacement deck at no additional cost.
8. International Shipping
Currently, we only ship within India. International shipping options will be added in the future.
9. Contact Us
For any questions about shipping or order tracking, reach out to us at:
Email: ciphertechindia@gmail.com
Phone: +91-9444821628
Legal Information
Operated by Cipher Technologies
Udyam Registration No: UDYATN290075867
Registered Address: 1/140 B, Kullathu Mettu Street, Sathiya Vijaya Nagaram, Arni Tk, Tiruvannamalai – 632317