FAQ

1. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and Paytm Wallet. Cash on Delivery (COD) is also available for select locations.

2. Is my payment secure?

Yes. All transactions are processed through Paytm Payment Gateway, which uses secure encryption and adheres to industry-standard security protocols.

3. Can I cancel my order?

Yes. You can request cancellation within 24 hours of placing your order. Please refer to our Refund & Cancellation Policy for full details.

4. How long will it take to get a refund?

Refunds are processed within 7–10 business days to the original payment method after we approve the cancellation.

5. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS to monitor its status.

6. Who can I contact for support?

For any queries or assistance, reach out to us at ciphertechindia@gmail.com or call +91‑9444821628. You can also visit our Contact Us page.