Return & Refund Policy
Thank you for shopping with ThirstTrap.
We want to ensure you have a smooth and transparent shopping experience. Please read our Return and Refund Policy carefully before making a purchase.
No Returns / No Refunds
Due to the nature of our products (card games and entertainment game decks), we do not accept returns or provide refunds once an order has been successfully delivered. This policy ensures product safety, hygiene, and fairness for all our customers.
Damaged or Defective Products
We only replace items if they are defective or damaged during delivery. If you receive a damaged product, please contact us within 48 hours of delivery at ciphertechindia@gmail.com with clear photos or videos of the issue. Once verified, we will arrange a replacement deck at no extra cost.
Cancellations
Orders can only be cancelled before they are shipped. Once an order is shipped, it cannot be cancelled. To request a cancellation, please contact us immediately at ciphertechindia@gmail.com.
Non-Returnable / Non-Refundable Items
All card decks, promotional items, and merchandise sold on our website are considered final sale. No refunds will be issued for change of mind, dislike of content, or non-usage.
Contact Us
If you have any questions about this policy, please reach out to us:
Email: ciphertechindia@gmail.com
Phone: +91-9444821628
Legal Information
Operated by Cipher Technologies
Udyam Registration No: UDYAMTN290075867
Registered Address: 1/140 B, Kullathu Mettu Street, Sathiya Vijaya Nagaram, Arni Tk, Tiruvannamalai – 632317