Privacy Policy
Cipher Technologies operates this website and store (thirsttrap.in), including all related information, content, features, tools, products, and services (collectively, the “Services”). Cipher Technologies is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.
1. Personal Information We Collect
We collect personal information that identifies or can reasonably be linked to you, including:
- Contact details — name, billing/shipping address, phone number, and email address.
- Payment details — card information, payment confirmation, and transaction data.
- Account information — username, password, preferences, and settings.
- Transaction data — items viewed, purchased, returned, or cancelled.
- Communications — messages or inquiries you send to us.
- Device and usage data — IP address, browser, device type, and browsing behavior.
2. Sources of Information
We collect personal information directly from you (when you create an account, purchase, or contact us), automatically through cookies and analytics tools, and from trusted service providers such as Shopify and our payment partners.
3. How We Use Personal Information
We use your personal information to:
- Process and fulfill your orders, payments, and deliveries.
- Communicate with you about your orders and support requests.
- Provide, personalize, and improve our Services.
- Send marketing or promotional messages (with your consent).
- Ensure security, prevent fraud, and comply with legal obligations.
4. Sharing of Personal Information
We may share personal information with:
- Shopify, which hosts our store and manages order processing, payments, and analytics.
- Courier and logistics partners for delivery.
- Payment gateways (e.g., Paytm, Razorpay, Cashfree) for secure payment processing.
- Marketing and service partners who assist us in providing offers or customer support.
- Government or law enforcement agencies, when required by law.
5. Relationship with Shopify
Our Services are hosted by Shopify. Information you submit may be processed by Shopify or its affiliates in other countries to provide a secure and seamless experience. For more details on Shopify’s practices, please visit the Shopify Privacy Policy.
6. Children’s Data
Our Services are not intended for use by individuals under 18 years of age, and we do not knowingly collect personal information from minors. If you believe a minor has provided us data, please contact us to request deletion.
7. Data Security and Retention
We maintain administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure. We retain personal information only for as long as necessary to fulfill orders, comply with laws, and resolve disputes.
8. Your Rights
You may have rights under applicable law to access, correct, or delete your personal information. You may also opt out of marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.
9. International Transfers
We may transfer and process your data outside India through trusted partners (e.g., Shopify). Such transfers comply with applicable privacy standards and contractual safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any updates will be posted here with the “Last updated” date revised accordingly.
11. Contact Us
If you have any questions about our privacy practices or wish to exercise your rights, please contact us:
Email: ciphertechindia@gmail.com
Phone: +91-9444821628
Address: 1/140 B, Kullathu Mettu Street, Sathiya Vijaya Nagaram, Arni Tk, Tiruvannamalai – 632317
Legal Information
Operated by Cipher Technologies
Udyam Registration No: UDYAMTN290075867
Brand: ThirstTrap
Website: thirsttrap.in